Returns & Exchanges
Easy Returns & Customer Satisfaction
1. Return Eligibility
We want you to be completely satisfied with your purchase from Narmiva. Due to the personal care and intimate nature of our products, returns are only accepted if the item is unused, unopened, in its original packaging, and reported within 7 days of delivery.
2. Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please notify us immediately via WhatsApp or email with photographic proof so we can arrange an immediate replacement.
3. How to Initiate a Return
To start a return or exchange, please reach out directly to our support team with your order number: